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Customer Reviews
Average Rating:
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AS PROMISED
ORDERED PRODUCT, PAID FOR PRODUCT, RECEIVED PRODUCT PROMPTLY, PRODUCT FUNCTIONS AS ADVERTISED. WHAT ELSE CAN ONE ASK FOR?
Rating: 
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Philips 23PF5320 23" Flat Panel Widescreen LCD TV
Great price for what you get, but the quality of hte product isn't all that great. The picture isn't as crisp and clear as you would expect. I thought the sound was fine. Overall if you have to pay more than $300 it's not a good deal.
Rating: 
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Poor service from philips
MY tv needed repair and i was told to shipped it to arkansas which cost me $46.I did on april 24. i receive a refub on mAY7.It worked for 5 min. i shipped it back may8. Philips did pay for the shipping but as of MAY 28 i am still waiting for a replacement.I was told they should know something by JUNE
1 I will never buy another philips product
Rating: -
Great TV, Terrible Customer Support
This is a great television for its size. The closed captioning is a bit difficult to read due to the font size. The remote control is a bit small. The colors associated with the predefined picture settings are not great, needs to be adjusted.
My original set was defective near the end of the first year under warranty. The customer support is terrible, spent on the average of 50 minutes on at least 3 occasions. The first set (Day 1 thru Day 20), Philips screwed up the address. The second set (Day 21 thru Day 40), FedEx delivered to the wrong address. The third set (Day 41 thru Day 50), was refurbished and defective (would not turn on, gone through troubleshooting with Customer Support). After the frustration and aggravation with Customer Support, my case was escalated to Consumer Relations. The individual in Consumer Relations stated that Philips will pick up the cost to ship the defective third set back to them and offered a buyback. Despite a satisfactory resolution and a great television, Philips Customer Support is disappointing, a customer will be told 15-20 days for a replacement set to be ordered and sent. Hopefully my experience with Customer Support was an isolated incident.
Rating: -
Philips 23PF5320 23" Flat Panel Widescreen LCD TV.
I picked this model up over the weekend for $499, after researching for a good six months. We already own a 34" HD widescreen Panasonic that we use in the living room. Needed something smaller and less expensive for the bedroom.
My review is based on using the set over the weekend. I will update if warrented in a few weeks.
The set is a flat panel LCD, very attractive. Setup was fairly easy and intuitive. I have mine hooked up to an HD Cable box using component cables, and a standard set of audio cables. The manul does not make it clear, but the coax-in is located on a detachable cover on the rear side of the TV. I do not use the provided remote, as I programmed cablevision's remote to change channels & volume.
As for PQ, there are several pre-set modes and one "personal" mode. The "personal" mode lets you choose your desired PQ settings for bightness, color, contrast, and Tint. I find the presets to push way too much red, and way too bright. I used my own settings and will calibrate with my DVE disk down the road.
The audio is good, with adjustments available for bass and treble. HOWEVER, I cannot change the tint as it is grayed out on the screen. I called Phillips this morn, and they told me I have to disconnect the cable box to make the adjustments. Will try that tonight. All in all, I am happy with the set so far. Hope the tint issue can be resolved.
Remember when those two satellites collided the other day? Seems that they'll be the space junk gift that keeps on giving, as their 800-km debris orbiting field could hamper all future space launches.
